Privacy Policy

1.1 Account Information

When you create an account, we collect:

• Email address (if registering with email, Google, or Apple)
• Display name (user-provided or from your Google/Apple profile)
• Profile picture URL (if signing in with Google or Apple)
• Authentication provider (Google, Apple, Email, or Anonymous)
• Your confirmation at sign-up that you are 13 years of age or older, and the date you confirmed it (we do not collect a date of birth)
• If you join a team: the team you joined, your role on it (owner, coach, or player), and the display name and optional photo you choose for your teammates to see

If you use the App as a guest (anonymous account), we generate a unique anonymous user ID. No personal information is collected until you choose to link your account.

1.2 User-Generated Content

We store content you create within the App, including:

• Football plays (player positions, routes, colors, labels, defensive shapes, text annotations)
• Play groups and folder organization
• Formations and formation groups
• Defense templates
• Play metadata (names, creation dates, modification dates)

1.3 Game Film and Video (Film Room)

If you use the Film Room, we process the video you choose to bring into the App and information about it:

• Video you import from your device, camera roll, files, or memory card. Imported video stays on your device until you choose to save it to the cloud
• Video clips you save to the cloud, which are hosted and streamed by our video provider, Mux
• Original video files you choose to save for editing on another device, stored privately in your account in Firebase Cloud Storage
• Film details you enter: games, opponents, weeks, seasons, units, tags, linked plays, playlists, and your editing timeline
• Storage usage totals for your program's film, used to show and enforce your plan's storage allowance

To import or export video, the App asks for access to your photo library or files. It only reads the videos you select, and exporting only adds new videos to your library.

Game film may show players, including minors. We process film only to provide the Film Room to the account that uploaded it. We do not use facial recognition or try to identify people in your film, and we do not use film for advertising, sell it, or use it to train AI models. Film is not publicly accessible: cloud clips are streamed only through signed, time-limited links issued to your signed-in account.

Upload links. A program's owner or coaches can create an upload link so that someone without an account can send film to the program. Anyone with the link can upload through it while it is active. When you upload through a link we collect the name you type, the file you send, and the time of the upload; we store the name with that film and show it to the program's coaches so they know who sent it. We do not create an account for you or collect anything else from you. The program that created the link decides who receives it and is responsible for the film sent through it.

Player accounts. A program may invite its players to join the team as viewers. A player account can watch the teach tapes the program's coaches have published and the raw game film the team has shared, and nothing more. When a player watches film we record which film was watched and for how long, and show that only to the program's owner and coaches (never to other players) so coaches know who has done their film study.

Mux stores, encodes, and streams film on our behalf. Payments for plans that include the Film Room are processed by Stripe (web) or Apple, and RevenueCat manages which features your account can access.

1.4 Subscription Information

If you subscribe to a paid plan (Pro, Tackle, or Team), we collect:

• Subscription status and plan (Free, Pro, Tackle, or Team)
• Subscription source (Apple App Store, Google Play Store, or Stripe)
• Subscription expiration date
• Transaction identifiers for purchase verification

We do not directly collect or store your credit card numbers, bank account details, or payment card information. All payment processing is handled securely by Apple, Google, or Stripe. We use RevenueCat to manage subscription access across platforms; it receives your account ID and purchase records, not your payment card details.

1.5 Device and Usage Information

We collect minimal technical information necessary for the App to function:

• Device platform (Android, iOS, or Web)
• App version number

We do not collect device identifiers, advertising IDs, location data, or browsing history. Like any online service, our hosting and video providers process your IP address as needed to deliver content to your device; we do not use it to track you.

1.6 Locally Stored Data

The App stores data locally on your device using secure device storage, including:

• All plays, formations, and groups (as JSON data)
• Film Room projects (your edits, cuts, and tags) and video you import
• User preferences (tutorial progress, sync settings)
• Undo/redo history (temporary, session-based)

This data remains on your device and is not transmitted unless you enable Cloud Sync (Pro feature).

3.1 Cloud Storage

Account and content data is stored using Google Firebase (Cloud Firestore and Cloud Storage), and cloud film clips are hosted by Mux. These providers offer encryption at rest and in transit, industry-standard security practices, and data centers compliant with SOC 1, SOC 2, SOC 3, ISO 27001, and other certifications.

3.2 Local Storage

Data stored locally on your device is protected by your device's operating system security. We recommend using a device passcode or biometric lock to protect your local data.

3.3 Security Measures

We implement appropriate technical measures to protect your data, including:

• Secure HTTPS connections for all data transmission
• Firebase Security Rules restricting data access to authenticated users
• Film playback only through signed, time-limited links
• Server-side subscription verification via Cloud Functions
• No storage of raw passwords (handled by Firebase Authentication)

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to any third parties.

4.2 Third-Party Service Providers

The App uses the following third-party services that may process your data:

4.3 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request.

5.1 Active Accounts

We retain your data for as long as your account is active and as needed to provide you with the App's services.

5.2 Deleted Content

When you delete plays or formations, they are moved to a "Recently Deleted" section where they can be recovered. Permanently deleted content is removed from our servers.

5.3 Film

Film you save to the cloud is kept while your account (and, for Team, your program's subscription) is active, until you delete it. Deleting a clip or a game removes its hosted video from Mux, and "Delete cloud footage" removes the original files you saved for editing. If your subscription ends, film above your plan's allowance may become inaccessible and, after an extended lapse and reasonable notice, may be deleted, as described in our Terms of Service.

5.4 Account Deletion

If you wish to delete your account and all associated data, contact us at support@playcooker.com. Upon deletion, your authentication account, all cloud-stored plays, formations, film, and user data will be permanently removed. Locally stored data remains on your device until you uninstall the App.

5.5 Subscription Records

Subscription transaction records may be retained as required for financial and legal compliance.